Initial Assessment: Ensure that student-facing applications have well-designed, fully functioning mobile interfaces to meet students’ expectations, such as eServices, learning management system(LMS), Integrated Library System (ILS), and library discovery services.

Plans:

  1. Develop and deploy a mobile application that will function as a portal for mobile interfaces to district enterprise applications.  This portal to the mobile interfaces will allow for the placement of enterprise mobile interfaces in an easily found centralized location.  The district mobile application should include at a minimum access to eServices, the district LMS, Library (ILS), library discovery services, and the student email site.  The LRCCD mobile application will support a communication channel to mobile smart devices notifying students of messages (e.g. emails, texts, etc.) sent to their eServices and/or email accounts.
  1. Lead(s): DOIT Application Services
  2. Funding Sources: SSSP funding as appropriate.
  3. College and District Roles: DOIT will provide project and technical leadership.  The VPSS Council, PeopleSoft Student Liaison Team, district and college communicators, Student Advisory Council, librarians, and other vested college stakeholders as appropriate will provide advisory and business goal clarification.

Indicators of Success:

  1. Student Usage: Application adoption of 50% for new students measured one year after deployment.
  2. Uptime and Responsiveness: Uptime and Responsiveness is measured monthly and maintained at or above district uptime targets (99.9%) and responsiveness of less than 15 second lag time. 
  3. Student Feedback: District Research will conduct periodic customer surveys with students to gather feedback on application usability and potential areas for improvement.