Initial Assessment: Significant network infrastructure improvements are necessary to ensure reliability, continuity, adequacy, and the operational sustainability of district network services.  Affected network services include but are not limited to the following: PeopleSoft ERP and all interrelated or stand-alone enterprise applications, productivity and communication services including email and telephony, Internet and district-wide web resources, wireless services, network supported instructional services and student support services, network file storage and printing services, information access and reporting services, system restoration and archival resources, electronic access control and alarm systems, and public safety and emergency notification systems.

External technical assessments have identified network core architecture and equipment, Internet architecture and connectivity, and firewall security architecture and equipment as key areas of network vulnerability.  Assessments conducted both at the colleges and at the district have identified needed infrastructure updates including networking equipment, power and environmental control systems, copper cable plant, fiber cable plant, and wireless infrastructure.  These gaps are negatively affecting the student experience.  The CampusWorks Second Opinion Technology Assessment Report [Ref 5] validated external and internal assessments [Ref 2, 3] and included recommendations from those assessments in the CampusWorks assessment report. 

Plans:

  1. Implement a reliable, resilient, and performant wide-area network with appropriately sized redundant network links and appropriate equipment to achieve desired results and reliability targets.
    1. Lead(s): DOIT Technical Services
    2. Funding Resources: One-time Program Development Funds including Scheduled Maintenance and Special Repairs (SMSR)
    3. College and District Roles: DOIT will oversee implementation and configuration of necessary equipment.  College IT will provide appropriate space meeting district design guidelines and specifications. 
  2. Replace obsolete network core and distribution equipment at each college.
    1. Lead(s): DOIT Technical Services
    2. Funding Resources: One-time Program Development Funds including SMSR
    3. College and District Roles: DOIT will oversee implementation and configuration of all necessary equipment. College IT will provide appropriate space meeting district design guidelines and specifications, coordinate installation outage scheduling and communication, assist in all aspects of service installation and migration. 
  3. Replace obsolete network cabling infrastructure in critical locations at each college.
    1. Lead(s): DOIT Technical Services
    2. Funding Resources: College allocations from discretionary funds carryover or other college resources
    3. College and District Roles: DOIT will oversee project scope documentation, work specification, contract award, implementation oversight, verification of installation to meet specifications. College IT will provide assessment of need and prioritization of work, coordinate installation outage scheduling and communication, assist in all aspects of service installation and migration. 
  4. Create, distribute, and enforce telecommunications design guidelines, installation standards and specifications for all of Construction Specifications Institute MasterFormat Division 27 and appropriate components of Divisions 25, 26 and 28.
    1. Lead(s): DOIT – Technical Services
    2. Funding Resources: Current staff potentially augmented with contract consultants through Program Development Funds
    3. College and District Roles: DOIT and Facilities Management (FM) will collaborate on inclusion of Divisions 25 through 28 as appropriate in all construction, renovation and modification projects involving services covered by those Divisions and enforce specified requirements

Indicators of Success: 

  1. Each college is connected with appropriate WAN aggregation and routing equipment infrastructure operating sustainably on current, manufacturer supported equipment that meets current district standards.  Equipment accommodates multiple 10Gbps network connections combined with multiple 1Gbps network connections utilizing traffic prioritization and shaping, automated routing changes and failover to ensure reliability of network throughput and continuity of service delivery.
  2. Each college network and each district data center is supported by core and distribution networking equipment (including wireless) that meets all current district standards and requirements.
  3. All district and college production network equipment is up-to-date and under current maintenance contract.
  4. Each college has installed 10Gbps network throughput capability to each building identified by that college as critical for network distribution using appropriate physical cabling and pathways that meet all current district standards and requirements.
  5. DOIT Design Guidelines and Master Specifications are consistently used in all construction, renovation, and modernization project.
  6. Networks are assessed annually to ensure:
    1. Network connectivity uptime is measured monthly and maintained at or above LRCCD network uptime targets (99.9%).
    2. Network bandwidth saturation remains below 75% at each college and instructional center as measured on an average hourly basis.
    3. Successful network failover tests at each district network location with primary and secondary connectivity.
    4. Report on network activity and bandwidth utilization by class-of-service (COS) and quality-of-service (QoS) category/designation on each network and at each network location.

Future Opportunities:

Upgrade network capability as needed to maintain expanded use requirements and any new sites.